Terms and Conditions

1. Your acceptance of this agreement

This constitutes an agreement between you and the persons you represent (in this agreement, "person" means any individual or legal entity, whether incorporated or not) and Perfection regarding your access to and use of the Perfection.ca website of Perfection and any content, information, product, and service available via this website (collectively the "Website"). This agreement also confers benefits to authorized distributors, its service providers, suppliers, and other persons. Each time you use the Website, you confirm that you accept, and that any person you purport to represent accepts, to be bound, without limitation or reservation, by this agreement, and you represent and warrant that you have the legal authority to accept this agreement on behalf of yourself and any person you purport to represent. If you do not accept each provision of this agreement, if you are not authorized to accept this agreement, or if you do not have the legal authority to accept this agreement on behalf of the person you purport to represent, you are not authorized to access or use the Website. The Website is provided for practical and informational purposes only and is not intended to provide advice or recommendations, nor constitute an offer to sell any product or service. This agreement is in addition to any other agreement that binds you to Perfection, including any transaction.

2. Authorization to use the website

You are authorized to use the Website if you are a Canadian resident, of legal age, and have the legal capacity to enter into contracts under applicable law. You may not use the Website if you reside in a jurisdiction where access or use is prohibited or illegal, in whole or in part. It is solely your responsibility to determine if you can use the Website legally, and you must comply with all applicable laws. Perfection reserves the right to request proof of identity and age. Perfection only delivers products to addresses located in Canada.

3. Modification of this agreement

Perfection may, at its sole discretion, modify this agreement from time to time regarding the use of the Website, by posting a revised agreement on the Website. By using the Website after the posting of the revised agreement, you confirm that you agree to be bound by the revised agreement. You may not in any way modify this agreement.

4. Ownership and authorized use of the website

The Website (including its content, headers, graphics, icons, text, layout, arrangement, coordination, image enhancement, and any other information contained in text, graphics, audio and video strips, images, icons, software, patterns, applications, data, and any other elements available on or through the Website) is the property of Perfection and others and is protected by Canadian and international copyright and trademark laws, as well as other laws. Your use of the Website does not grant you any ownership or other rights in the Website or its content. The Website is made available to you for lawful and personal use only. You are authorized to use the Website only as expressly described herein and subject to any applicable law. The use of the Website for any other purpose or in any other manner is strictly prohibited. You may print pages of the Website provided that you do not modify these pages and do not remove or alter any identification, mark, notice, or disclaimer, visible or not. It is prohibited to copy, imitate, reproduce, republish, download, display, transmit, modify, index, catalog, take a mirror image copy, or distribute, in any way, the Website, in whole or in part, without the express written consent of Perfection. It is prohibited to use software used in the operation or provision of the Website except when using the Website in accordance with this agreement.

5. Typographical errors and errors on availability and prices of products

Perfection strives to ensure that the information provided on the Website is up-to-date and accurate. However, typographical errors, inaccuracies, omissions (including inaccurate product descriptions), or other errors may occur from time to time. Perfection cannot guarantee that the products and services advertised on the Website will be available when ordered or after ordering. Perfection does not warrant that the content of the Website, including but not limited to product descriptions or photographs thereof, is accurate or complete. Perfection reserves the right to: (a) correct any error, inaccuracy, or omission at any time, without notice and without liability to you or any other person; (b) modify, at any time, the products and services advertised or for sale on the Website, prices, fees, charges, product and service descriptions, any promotional offer, and any other element of the content of the Website without notice and without liability to you or any other person; (c) reject, correct, cancel, or terminate any order, including accepted orders, for any reason whatsoever; and (d) limit the quantities of products and services available for sale or sold. Advertisements and announcements on the Website are invitations, directed to you, to make an offer to purchase products and services on the Website and not offers to sell. All prices and other amounts appearing on the Website are in Canadian dollars.

6. Trademark information

Perfection Inc., as well as other names and logos appearing, are registered and unregistered trademarks, trade names, service marks, and logos owned or licensed to Perfection or their respective owners or licensees. Any use of the trademarks not in accordance with this agreement is strictly prohibited. No mention appearing on the Website or elsewhere should be construed as granting, by implication, estoppel, or otherwise, a license or right to use the trademarks displayed on the Website. Framing, mirroring, scraping, or deep linking of the Website or its content, in any form and in any manner, is strictly prohibited. It is prohibited to use collaborative viewing or display technologies regarding your use of the Website or to display comments, communications, or any form of data on the Website with the intention that such displays be seen by other users of the Website.

7. Usernames and passwords

Certain areas and features of the website are accessible only to users to whom a username and password (collectively the "codes") have been issued by Perfection. For the purpose of accessing the website, the codes remain the property of Perfection and may be canceled or suspended at any time by Perfection at its sole discretion without notice and without any liability to you or any other person. Perfection is not obligated to verify the true identity or authority of any person using the codes to access and use the website. Perfection may take action regarding any communication given using the codes. Perfection may, at its sole discretion and at any time, require proof of identity from any person seeking to access and use the website and may deny access and use of the website in whole or in part or refuse to accept or act on any communication if Perfection is not satisfied with such proof of identity. If codes have been issued to you: (a) you are fully responsible for the security of the codes and for any use and misuse of the codes; (b) you will keep the codes safe and confidential at all times, will not disclose the codes to any other person or allow any other person to use them; (c) you will ensure that any use of the codes complies with this agreement; (d) once you have accessed the website using the codes, you will not leave the computer terminal used to access the website without closing your session and cutting off access to the website; and (e) you will immediately notify Perfection by phone at 1-800-463-0043 or by completing the online form if you know or suspect that your codes have been lost, stolen, are known to another person, or are being used by another person.

8. Software agreements

Perfection may provide you with software that you can download from the website or other internet resources. This software is protected by copyright. Its download and use are governed by the applicable transaction agreement and the specific software use agreement. By downloading software, you confirm your acceptance of the applicable transaction agreement and the software use agreement.

9. Contests

From time to time, Perfection may organize contests for website users and others. All contests are governed by this agreement and the applicable Contest Rules. When you participate in a contest through the website, you confirm your acceptance of this agreement and the applicable Contest Rules.

10. Unsolicited submissions

To avoid misunderstandings and disputes, Perfection does not accept or consider any unsolicited ideas or suggestions ("submissions"). If you send submissions to Perfection or the website, you automatically grant (or warrant that the owner of the submission grants) to Perfection and its successors, a perpetual, royalty-free, irrevocable, unlimited, non-exclusive, worldwide, assignable, and sublicensable right and license regarding the submission and any concepts, ideas, know-how, or techniques associated with the submissions, for any purpose, commercial or otherwise, using any means or technology known now or developed in the future, without compensating you or any other person, without liability of any kind, and without any obligation of confidentiality or other duty on the part of Perfection or its successors, and you agree, represent, and warrant that you waive all moral rights in favor of Perfection and its successors with respect to unsolicited information.

11. Your information

Any information you provide through the website, including registration information (name and email address), payment information (credit card numbers and expiration dates), and any transaction information, must be true, accurate, up-to-date, and complete. Perfection relies on the information you provide. You will be solely responsible for any loss, damage, and additional costs that you, Perfection, or any other person may incur as a result of your providing false, inaccurate, incorrect, or incomplete information or as a result of your failure to update registration information and payment information within thirty (30) days of any change.

12. Disclaimer of liability, exclusions, limitations of liability, and indemnity

Disclaimer of liability

You access the website and use the website at your own risk. The website is provided to you on an "as is" and "as available" basis, without any representation, warranty, or condition of any kind, whether implied or express, including and without limiting the generality of the foregoing, any representation or warranty regarding accuracy, accessibility, fitness for a particular purpose, merchantability, performance, or durability, to the extent permitted by law.

Exclusions of liability

Perfection and its suppliers will in no event be liable to you or any other person for losses or damages arising out of this agreement, including, but not limited to, data loss, business, market, revenue, savings, profits, use, production, reputation, or trade, anticipated or otherwise (whether contractual, tortious, or based on another principle of law or equity), attributable to or related to your use of the website or its use by another person, regardless of whether Perfection or its suppliers have been informed of the possibility of such losses or damages.

Statutory recognition and exclusion in certain jurisdictions

The exclusion of certain warranties and the limitation of certain liabilities are prohibited in certain jurisdictions. These statutory prohibitions may apply to you.

13. Confidentiality of personal information

Perfection collects, uses, and discloses your personal information in accordance with its Privacy Policy, which you can review. Perfection may amend its Privacy Policy from time to time, at its sole discretion, without notice and without any liability to you or any other person, by adopting a revised Privacy Policy, accessible through the website. By accepting this agreement and each time you use the website, you consent to Perfection collecting, using, and disclosing your personal information in accordance with its Privacy Policy as it exists at the relevant time.

14. Other website resources

For your convenience, the website may include links or references to other websites or resources and businesses operated by third parties (collectively, "other sites"). Other sites are independent of Perfection, and Perfection is not responsible for other sites or their activities, products, services, or content, and has no control over them. Perfection neither sponsors nor recommends other sites or their activities, products, services, or content unless expressly stated in writing. If you use other sites and engage with the owners or operators of other sites, you do so at your own risk, and you agree not to make any claims against Perfection related to your use of other sites or your relationships with their owners or operators. Between you and Perfection, this agreement, with all necessary modifications, applies to your access and use of other sites and their activities, products, services, and content.

15. Termination

Notwithstanding any other provision in this agreement, Perfection may, at its sole discretion, modify, discontinue, restrict, suspend, or terminate the website, in whole or in part, without notice and without any liability to you or any other person. Perfection may, at its sole discretion and for practical purposes, terminate this agreement or your authorization to access and use the website at any time, temporarily or permanently, without notice, without any liability to you or any other person.

If this agreement or your authorization to access or use the website in whole or in part is terminated for any reason, this agreement and any other agreement then existing between you and Perfection will continue to apply and bind you with respect to your previous access and use of the website and any related matters.

16. Applicable laws and dispute resolution

This agreement, your access and use of the website, and any related matter are governed by the laws of Quebec (Canada) and the federal laws of Canada. Any dispute between you and Perfection or any other person, attributable to or related to the website or this agreement or any related matter ("disputes"), must be resolved in the courts of Quebec, sitting in the city of Longueuil, Canada, and you irrevocably submit to the exclusive jurisdiction of those courts with respect to any dispute.

17. Other matters

If any provision of this agreement is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severed from this agreement, and the remaining provisions shall remain in full force and effect.

The provisions of this agreement are for the benefit of Perfection and its suppliers and their successors, assigns, and related persons, and are binding on you. You may not assign this agreement or the rights and obligations it confers on you without the prior written and express consent of Perfection, which Perfection may refuse at its sole discretion. Perfection may assign this agreement and the rights and obligations it confers on it without your consent.

No consent or waiver by a party of a breach or default by another party under this agreement: (a) shall not be construed as a consent or waiver to continue or waive any ongoing or subsequent breach or default of those obligations or any other obligation of that party; or (b) shall be effective only if given in writing and signed by all parties.

The parties expressly agree and require that this agreement and all documents related thereto be drafted in French.

All rights not expressly granted by this agreement are reserved to Perfection.

You can contact Perfection by phone, email, or mail: 570 Roland-Therrien, Suite 217, Longueuil, QC, J4H 3V9, 1 800 463-0043, info@perfection.ca.

18. Shipping order provisions

Orders delivered to home addresses with items in stock are typically shipped within ten business days. Orders containing out-of-stock items will be shipped once the missing items are received. The speed at which you receive your items depends on the chosen delivery method. To contact us: Perfection Inc. Customer Service Department 570 Roland-Therrien, Suite 217, Longueuil, QC, J4H 3V9, 1 800 463-0043, info@perfection.ca.

We reserve the right to limit the quantities available for sale or sold, as well as the right to reject, correct, cancel, or terminate any order for any reason. If the price of any product purchased on our website is incorrect when ordering, we will give you the opportunity to place a new order at the exact price. Advertisements on our website are invitations to make offers to purchase products and services on the website and do not commit us to sell them. Your fully completed and submitted order constitutes your offer to purchase the products or services included in the order. If you wish to cancel an order, you can request cancellation by calling 1 800 463-0043.

We use the information you provide through the website, including registration information (name and email address), payment information (credit card number and expiration date), and transaction information. These must be true, accurate, and up-to-date. You will be solely responsible for any losses, damages, and additional costs incurred by you, us, or any other person for providing inaccurate or incomplete information or failing to update registration or payment information.